Canon issues service advisory on 5D Mk3

Discussion in 'Digital Cameras & Equipment' started by Roger, Apr 13, 2012.

  1. Roger

    Roger Member Staff Member

  2. gary

    gary Member

    well at least mine has not shipped yet, i now have to rethink this, i may have to cancel the order until i find out about the fix, i am thinking that this is a quality control or design issue. qc can be remedied with service center repairs, a design flaw is a whole lot more problematic. i'm sure the other sites will be all over this. and it's good for me because not knowing where i stand in the line for delivery, i called b&h customer service last week and had a do not ship until 4/25 on my order. they actually hold the package for me, i do not lose my place in line. that's kind of nice. as i did not want a camera delivery attempted while i was in disney for a week.
     
  3. Paul

    Paul Member

    I've had mine for about a week, so I have the option to return for full refund. ; I will wait and see what Canon plans. ; Happy with it thus far.
     
  4. gary

    gary Member

    OH MAN, YOU BEAT ME TO IT, thought i'd be the first on tmip to have one
     
  5. Tim

    Tim Administrator Staff Member

    I was considering going for a 5d3 but I might very well go for the home run, if
    I catch a few breaks along the way (1dx)
     
  6. gary

    gary Member

    i just spent a little more time researching this issue, some folk shooting things like northern lights, and other dark stuff are not seeing any problems with the final images. i don't think i'll cancel the order, premature panic
     
  7. Paul

    Paul Member

    Tim - I seriously considered the 1DX and had the money saved to buy it, but just couldn't justify the $3000+ added cost for what I would get out of it. This also allows me to buy some new lenses which I am lacking and some other things like a lighter tripod.


    Gary - I lucked out with the purchase, been hounding a local shop where I bought my 40D, but they just were not getting anything in. Decided to make calls and found a kit with the 24-105 at Adorama and pulled the trigger. B&H and Amazon were all out.

    I'm not that concerned with this issue, since I have been reading where it does not have a great impact. ; However, I do want Canon to deal with it and provide options to its customers. I'll be watching and waiting to see if their customer support for this camera matches the marketing of it.
     
  8. Tim

    Tim Administrator Staff Member

    You have a good point there Paul.
     
  9. Coo1eo

    Coo1eo Member

    Looks like Paul has made the jump that I hope to do some time this year. 40d to 5d MK3
     
  10. Roger

    Roger Member Staff Member

  11. Paul

    Paul Member

    Re: Canon fix on 5DMk3: duct tape, is there anything it can't do?

    Awesome, glad they came up with a high tech fix! ;


    What do you think Roger, is it worth sending it in for a tape job?
     
  12. Roger

    Roger Member Staff Member

    Probably - it will only help a resale value. ; I wonder if they will put a dot in the battery compartment like the 1DMk3 issue.
     

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