Sigma announces long lens repair notice, incl new OS Bigma

Discussion in 'Digital Cameras & Equipment' started by Roger, Jun 16, 2010.

  1. Roger

    Roger Member Staff Member

  2. zackiedawg

    zackiedawg Member Staff Member

    I thought of Tim when I read that too! ; Hopefully, his serial # isn't in the range.
     
  3. AlbertZeroK

    AlbertZeroK Member

    dang nabbit, I'll have to run out to the car and check mine now!
     
  4. Tim

    Tim Administrator Staff Member

    yup, i am right at the bottom end of the serial number range. ; i will send it in when i get back from vacation at the end of the month. ; haven't seen any issues with the lens focusing so far and have used it to shoot 2 weddings since i got it.
     
  5. zackiedawg

    zackiedawg Member Staff Member

    Uh oh...new profession Tim? ; Wedding photographer??!! ; Wow, you're a Renaissance Man - cop, webmaster, photography instructor, and wedding photographer.
     
  6. Tim

    Tim Administrator Staff Member

    justin i have been shooting weddings for about 6 years now. ; probably have about 30-40 jobs to my name ;
     
  7. zackiedawg

    zackiedawg Member Staff Member

    Never knew that! ; Good on ya. ; I'm lazy...one job is more than enough for me. ; I might make some spare change on photography, but not enough to call it a job...just a paying hobby. ; ;)
     
  8. Tim

    Tim Administrator Staff Member

    RATS! ; I done been struck by the nasty bug... ; time to send the lens back for repair.
    It stopped focusing and stabilizing over the weekend. ; Bummer. ; BUT- the woman I spoke with was VERY pleasant and nice on the phone (and I didn't have to press 1 first). ; +1 for Sigma's service.
     
  9. Roger

    Roger Member Staff Member

    Ouch. ; And doesn't it only have one year warranty compared to the three of the EX ones? ; (i.e. the previous Bigma was an EX)

    And I hope you don't have to wait in line behind all them Maxxum lenses awaiting repair.
     
  10. Tim

    Tim Administrator Staff Member

    the repair is covered due to the recall and the woman said she could expedite the repair if i needed it to be.... which i do!
     
  11. Roger

    Roger Member Staff Member

    That's cool.

    I deferred getting a replacement to the first Sigma 30/1.4 I got because of their other service advisory ("Which lenses need a fix? ; All. ; Can you fix all lenses you've made in the past? ; No. ; Only those in the last few years."). ; So it looks like no preowned Sigmas for me; maybe next year.
     
  12. Tim

    Tim Administrator Staff Member

    its a bummer (temporary) since you know how much i LOVE that lens. ; would recommend it to anyone.
     
  13. jbwolffiv

    jbwolffiv Member

    Tim, I too had no idea that you did weddings! ; Cool. ; Sucks about the lens!
     
  14. Tim

    Tim Administrator Staff Member

    i have three more this month... ; good work but bummer about the glass. ;
     
  15. zackiedawg

    zackiedawg Member Staff Member

    Nice bonus for the marrying couple too - hire a wedding photographer, and if anyone causes any problems, the wedding photographer can bust some punks too.
     
  16. Tim

    Tim Administrator Staff Member

    I try to avoid that service. ;
     
  17. Roger

    Roger Member Staff Member

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